NetProtector VPNFrequently Asked Questions
Before reaching out, you may find your answer below:
- How do I cancel my subscription? — Go to iPhone Settings → Apple ID → Subscriptions → NetProtector VPN → Cancel.
- Does NetProtector VPN keep logs? — No. We have a strict zero-logs policy. We never record your browsing activity or connection data.
- How many devices can I use? — Your subscription covers one device at a time per account.
- Which protocols does the app use? — NetProtector VPN uses industry-standard protocols with AES-256 encryption to keep your connection secure.
- I'm having connection issues. What should I do? — Try switching to a different server location within the app, or toggle your device's Wi-Fi/cellular off and back on.
Support is available in English. We aim to reply within 24 hours.